Resilience in a bottle

Coca-Cola HBC is a growth-focused consumer packaged goods business and strategic bottling partner of The Coca-Cola Company. Its vision is to be the leading 24/7 beverage partner, offering drinks for all occasions around the clock. Coca-Cola HBC is partnering with Accenture to bolster cyber defences and make its business operations shockproof.

Robust cybersecurity fortifies a global supply chain, reducing risk and increasing flexibility of operations. According to Accenture research, organizations that closely align their cybersecurity programs to business objectives are 18% more likely to increase their ability to drive revenue growth and improve customer satisfaction, trust and employee productivity.

Coca-Cola HBC understands this. With 62 production plants and a workforce of almost 33,000 employees, it serves 740 million customers across a broad geographic footprint of 29 countries. In an ever-changing cyber threat landscape, Coca-Cola HBC partnered with Accenture to help develop an adaptable, cost-competitive, proactive security response. Adaptive MxDR (Managed Extended Detection and Response) is the result: an innovative, flexible managed service solution that combines cutting-edge technology with human expertise. With enhanced detection capabilities and generative AI components, it allows for fast and accurate threat detection and response.

Our more integrated approach improves overall security governance and business resilience. It is responsible for a massive 90% reduction in monthly cyberthreat incidents for Coca-Cola HBC, saving countless human hours of investigation and resolution. High priority incidents are triaged within 15 minutes and escalated or contained within 2 hours.

Hunting new threats

During our workshops to design the fit for purpose solution, we recognized a need for more proactive threat management and a system that continuously improved to meet future challenges and changing business objectives.

Powered by a combination of the most innovative security capabilities and technologies, Accenture Adaptive MxDR ensures a high level of integration and automation in threat detection and response and reduces the need for manual intervention. GenAI and machine learning-based automation support fast decision-making and recovery, minimizing the impact of a threat. Proactive threat hunting and monitoring services provide coverage against potential threats and guard against data breaches, with priority given to key assets.

All of this is complemented by 24/7 operational support offered by Accenture’s Cyber Fusion Centers. There, our team of experienced professionals ensure that Coca-Cola HBC’s security measures evolve in line with technological advancements, and new threats.

The solution was tailored to integrate seamlessly with Coca-Cola HBC’s existing IT infrastructure. This meant there was no downtime while security was enhanced.

Setting an industry benchmark

Our tailored, ‘adaptive’ solution was designed with an eye to the business’ future. It will evolve with Coca-Cola HBC’s expanding operations and changing technology landscape. We will conduct strategic annual reviews to ensure alignment. For example, new facilities and technologies will be seamlessly integrated into the existing security framework for comprehensive coverage.

As we move on to the second phase of our engagement with Coca-Cola HBC, integrating our solution with its operational technology, our trusted relationship is set to foster further innovation in cybersecurity practices. Together, we are positioning Coca-Cola HBC as an industry leader in adopting advanced security solutions.