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RESEARCH REPORT

Anchoring to digital operations

Why modernizing maritime ports matters

10-MINUTE READ

January 13, 2025

In brief

  • As the global economy grows in both size and complexity, port ecosystems face mounting pressure to modernize and shift to smarter infrastructures.

  • We uncovered ways to help ports overcome modernization barriers and move toward the smart ports of tomorrow that can reduce bottlenecks and boost cost savings.

  • Among those ways are ecosystem collaboration, workforce engagement and an innovative vision backed by short term wins.
Modernizing maritime ports

Achieved through ecosystem collaboration, employee engagement and pilot projects

Maritime ports are the lifeblood of global trade. But while some ports have evolved from bustling centers of manual labor, modernization has eluded most. Successful ports employ strategies like ecosystem collaboration, workforce engagement and building a scalable vision. Collaboration across the maritime ecosystem can mitigate disruptions and enhance resilience. Engaging the workforce helps overcome resistance and skills gaps, while a long-term vision with short-term wins supports sustainable growth.

Ecosystem collaboration

Facilitate ecosystem collaboration to develop stronger solutions that will serve all parties’ needs.

Workforce engagement

Engage the workforce to secure support for ongoing innovation

Short-term wins

Build a long-term, scalable vision backed by short-term wins

What’s happening

Maritime ports have historically been central to global trade, evolving from manual labor-driven hubs to potential smart, interconnected ecosystems. The transformation of ports into advanced, real-time trade orchestrators is driven by technologies like AI and blockchain, with ports like Rotterdam and Singapore leading the way. However, modernization is uneven across the industry, with some ports lagging in digital transformation, risking economic decline.

Ports are often caught between outdated systems and the frontier of technological innovation, making it difficult to plan a clear path forward.

Maritime & Ports Accelerator Director

Barriers to change

Modernizing ports involves overcoming significant challenges, including high costs, operational disruptions, outdated infrastructure, and workforce resistance. The need for a digital core, comprising digital platforms, data, AI, and a secure digital foundation, is critical. Interviews with global leaders reveal common challenges such as siloed legacy systems, data-sharing concerns, and IT skills gaps.

Case studies and examples

Initiatives like Singapore's Career Conversion Programme and the Port Innovation, Engagement, and Research (PIER) center at Halifax demonstrate effective workforce development and innovation. These programs highlight the importance of collaboration and pilot projects in driving modernization.

… technology upgrades need to be backed with a long-term vision about where you’re going with transformation and the ability to layer and adopt future improvements.

Port Authority Leader

What’s next

The urgency for port transformation is clear. By embracing digital transformation and collaboration, ports can increase capacity, efficiency and resilience, securing their role in global trade. Ports that act decisively will lead in the industry, ensuring economic growth and stability.

WRITTEN BY

Sarah Banks

Managing Director – Global Lead, Freight and Logistics

Prasanna Ellanti

Managing Director – Health & Public Service, Border Services

Johnny Anderson

Senior Manager – Supply Chain and Operations