Retail across the marketplaces
Helping retailers drive sustainable growth for a channel-less future.
Today, the lines between physical, digital and social channels are blurring—and customers are demanding seamless experiences across them all. Let us help you create stronger connections by integrating digital and physical touchpoints to boost loyalty and sales.
size of the global digital commerce market by 2027
of omnichannel shoppers want an in-store area for online order collection to be the ideal experience
of retail transactions involve digital commerce
What you can do
Revolutionize retail with immersive digital experience design. Connect with customers and embrace holistic e-commerce transformation to unlock entirely new revenue streams. Diversify and expand offerings to cater to new customer segments and changing demand.
Elevate customer loyalty with immersive experiences, informed decision-making tools and tailored interactions. Build a strong bond through unparalleled customer stickiness, blending innovation and personalized touchpoints for an unforgettable retail journey—resulting in revenue growth and higher profitability.
Enable your business with highly secured platforms that are scalable and flexible and easily integrate with other enterprise platforms. This will give you a single view across customers, products and services. Support the platform with the right technologies, infrastructure, cloud and composable architecture.
Personalized digital experience
Enhanced physical experience
Omnichannel optimization
What’s trending in retail across the marketplaces
Our leaders
Ray Marciano
Managing Director – Accenture Strategy, Retail
Laurent Thoumine
Senior Managing Director – Retail Lead, EMEA
Matt Jeffers
Managing Director – Retail Strategy